June 13, 2009

Warning on door to door hawkers and peddlers in Goodna.

PIC: Have you seen this man?

This door to door seller is upsetting Goodna residents trying to get them to switch electricity suppliers.

Local resident Jiver W Freecloud has reported that this man demanded to see the back of Jiver's electricity account to enable him to claim lost rebates.

Why can't these people just tell the truth - that they are trying to churn them to another electricity company.

They have no legal right to demand to see homeowners' bills or accounts.

I am warning this shyster to get out of Ipswich or you'll end up going down the same lonely, legal track which Love Springs recently did after trying to hoodwink the people of Goodna.

As jiver suggests, is this another Electrick-city Company on the prowl in southeast Queensland?


PAUL TULLY: paul@tully.org.au

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June 12, 2009

Queensland Legal Practice Tribunal acts decisively over Schapelle Corby's lawyer

The Queensland Legal Practice Tribunal has struck off Schapelle Corby's lawyer Robin Tampoe for breaching his client's confidence.

He was quite rightly given the Royal Order of the Boot for his professional misconduct in revealing confidential information arising from his dealings with Ms Corby.

Hopefully Robin Tampoe will never be let loose on the public again.


PAUL TULLY: paul@tully.org.au

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June 10, 2009

Disgraceful: Telstra pays its new CEO $177,000 a week - and we are supposed to be grateful!

The new CEO of Telstra David Thodey takes over the helm of the communications giant with a whopping annual salary of $9.2 million or $177,000 a week.

This is truly obscene.

Yet, Telstra claims they are doing us a favour because his predecessor Sol Trujillo got a package of $13 million a year.

How anyone could be worth $177,000 a week defies anyone's logic in these tough economic times.

But Telstra has never been logical or frugal when it comes to dealing with our money.

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CR PAUL TULLY: paul@tully.org.au

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June 07, 2009

B & W Cabs do nothing again over another customer ripoff

B & W Cabs in Brisbane has the well-justified reputation of doing nothing to investigate legitimate complaints made by members of the travelling public.

This company's PR skills would rank lower than those of con man Peter Foster.

The company simply does not care. In all of my experience, it NEVER returns calls to members of the public who have lodged complaints with the company.

The Queensland Government must take action against this rogue company.

This is David Jackmanson's story from last night, showing why B & W Cabs should face de-registration because of its total failure to help legitimately disgruntled customers:


Getting ripped off by Black and White cab driver, car 830 #twitter

June 06, 2009


Here's an email I sent to Black and White cabs about being ripped off by the driver of their cab 830:

Dear Madam, or Sir,

I have a complaint to make about the driver of cab 830 and your shift manager.

On Saturday June 6 2009 I hailed a taxi on Abbotsford Rd, Bowen Hills at about 2020 hours.

I told the driver that I had to go to Jordan Terrace in Bowen Hills.

I said that it came off Ann St but within 30 seconds had explained that I meant that it was near a service station on Breakfast Creek Road.

The driver assured me that he knew where it was, as it was his job to know the area.

The driver ended up driving me to Breakfast Creek Road in Hamilton, and did not turn back until I told him he was going the wrong way, near the BP service station on Breakfast Creek Rd at Hamilton.

When I told him the right way to go he turned around and went to the Shell/Coles Express service station on Breakfast Creek Rd in Bowen Hills.

The driver then added about $2 to the fare for no reason.

I hailed the cab on the street, and did not book it via phone.

The total fare came to about $14.30, plus the 10% surcharge for paying by credit card.

The driver did not offer to reduce the fare on the meter even though the mistake was his fault, nor did he offer me a credit card receipt.

I rang up your call centre and explained what had happened to the shift manager.

He said he would get in touch with the driver and call me back.

After 15 minutes I had not yet received a reply.

I called back and the shift manager said he had not been able to contact the driver.

I insisted on talking to someone who could resolve the issue and he claimed there was no one who could deal with it until Tuesday morning.

This is appaling. I have been defrauded by your driver and I expect such a complaint to be dealt with immediately.

I expect a phone call as soon as this email is read, and I expect that phone call to advise me that the entire credit card charge has been reversed and the driver has been dismissed.

Rest assured that if this phone call does not reach me by Tuesday I will spend the time in between now and then publicising this issue in any way I can.

My telephone number is 0430 392 655.

Yours Sincerely
David Jackmanson

Correction: it was the BP at Kingsford Smith Drive, not Breakfast Creek Road. I never mentioned Kingsford Smith Drive at all.

3 maps:

Route the driver took:
http://www.gmap-pedometer.com/?r=2891728

Route he should have taken if he honestly thought he needed to go to Kingsford Smith Drive

http://www.gmap-pedometer.com/?r=2891733

Route he should have taken:

http://www.gmap-pedometer.com/?r=2891737

He turned a 750 metre trip into a trip that was more than 4 km.

- - - - -
David's original posted complaint is at: http://djackmanson.posterous.com/getting-ripped-off-by-black-and-white-cab-dri

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Have you been ripped off by a cab company or treated with poor customer service, email: paul@tully.org.au

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