Telcos' customers put through the wringer when they complain - Herald Sun

Telcos' customers put through the wringer when they complain - Herald Sun: "

Telcos' customers put through the wringer when they complain Herald Sun Australian Communications Consumer Action Network chief executive officer Teresa Corbin said mandatory standards for handling customer complaints - such as time limits - were needed. The measures were recommended in an Australian Communication and ... Telco Customers Put Through an Unbearable WaitThe Courier Pigeon Poor telco customer service continues: TIOComputerworld Australia Call to ring in helpful changesThe West Australian all 68 news articles »

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