New South Wales Police say they are taking reports of online stalking seriously after claims authorities turned away a 21-year-old woman seeking help.
Assistant Commissioner Peter McErlain says they are very keen to get in touch with Picton woman Elise Wallis, who has complained to police that she was repeatedly threatened on the social networking site Facebook.
But Ms Wallis says she was turned away by the authorities.
Assistant Commissioner McErlain says since the advent of social media, there has been a steep increase in the number of complaints.
"Really on a daily basis and we take them all seriously and regardless of whether the threats are communicated in person, over the phone, face to face, or via the email, or I guess in this case via a social networking site," he said.
"We do everything within our power to investigate the incident."
Police have also repeated calls for internet users to guard their privacy closely, particularly on social networking sites.
The warnings come after the recent death of Sydney teenager, who was allegedly murdered by a man she met on Facebook.